Ux, & Engagement & Consumerization - oh my!
Change is here. Expectations have changed and now L&D needs to change too. I used to work in a large, high tech corporation. Our corporate strategy changed a couple of years ago, when we started to talk to our customers about the shift in customer expectations to act like consumers and the effects of the explosion of data. We talked about how, at home, we shop at Amazon, have smart phones and use the internet to answer our questions. The new corporate strategy revolved around
A path well-travelled
I recently had a client ask us to curate paths on some very cool topics. They were concerned that people were not finishing the whole path. That brought up a question – do paths need to be linear? Should they be? What is the right way to build competency? Of course, if you are seeking certification in a topic or set of topics, that is a different focus. That path must include steps, assessments and completions. But what about continuous learning? I contend that effective lear
Right Size, Right Type, Right Learning
I subscribe to a number of learning blogs, webcast and websites, as I am sure you all do. Lately, I feel that I am watching the fashion industry – spring trends, fall trends, mini, micro, short, changes. I saw a webcast today that was the final straw. It pushed micro learning as THE solution for every training need. Phooey Learning needs are as diverse as people. Because, well, people learn differently. Therefore, I contend that when curating learning paths, we need to provid
Change, change, change: in Learning
Training, Learning, Enablement, Talent Development: changes in learning Lately, I have seen a number of titles for people in the learning field. In the past, we pretty much described ourselves as trainers or as being in L&D. We developed; we trained. Now we do so much more: we enable people, we develop talent, we create a continuous learning environment and develop more than programs. That changes our titles, our reason for being to a greater extent than in the past. If you
